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Regulatory Information

Smartway Pharmaceuticals Limited is registered in England & Wales with registration number 08481191 and having its registered office at The Old Mill, 9 Soar Lane, Leicester, Leicestershire,LE3 5DE. Our business address is 10 Lyon Road, London, SW19 2RL.

Our regulators

We are regulated by the Medicines and Healthcare products Regulatory Agency (“MHRA”) and have been issued a Wholesale Distribution Authority (Human) (WDA(H)) 42332 for regulating our pharmaceutical distribution activities for human medicines. We also hold a WDA(V) 42332 for regulating our pharmaceutical distribution activities relating to veterinary and animal medicines. We also hold a Manufacturing Specials authorisation (MS) 42332 for regulating our manufacturing and import activities.

In respect of our WDA(H), WDA(V) and MS, we are authorised to procure, hold, import, export and supply medicinal products from our authorised site at 10 Lyon Road, London, SW19 2RL.

We are also authorised by the Home Office in respect of controlled drugs, for which we are authorised to deal in Schedule 2, 3, 4 (Part I & II) and 5 medicines.


Smartway Pharma Limited T/A Smartway Pharma is our onsite online pharmacy registered with the General Pharmaceutical Council, GPHC registration number: 9010774.

Authenticity of documents

If you require verification of documents that have been sent you purporting to be licences held by Smartway, you can verify their authenticity by contacting the Regulatory Department on the following email address: [email protected].


If you are a professional involved in the supply chain and require urgent assistance, including in respect of recalls, you can contact +44 20 8545 7711 or email [email protected]

Any notification of recalls should be sent to ([email protected])

Regulatory/Legal Documents