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Environmental, Social & Corporate Responsibility

Setting the standard

Setting the standard

We recognise the privileged role that we have in the global distribution of pharmaceutical and medicines supply

At Smartway, we appreciate that we are privileged to be able to transform the lives of patients across the globe by empowering access to medicine and pharmaceuticals. More than just recognising our role, we understand that we are a vital part of the medicines supply chain and have been for decades. This means that the patient always comes first.


We are committed to conducting our business in an ethical manner. For us, ethics is the consistent application of clear ethical values set by Smartway that influence the behaviour of the company as a whole and the individuals within it. For Smartway, ethics mean more than just meeting the minimum expectations but instead, having clear practical ways of making decisions that align with our ethical values.

Equality, Diversity & Inclusion

We are committed to having a workforce that is diverse and having a culture of genuine inclusion, which champions equality. For us, equality, diversity and inclusion are about having a workforce that reflects the global communities that we ultimately serve. We are committed to breaking down barriers and seeing the value in the equality of employees across countries and cultures, of all levels and backgrounds.


We are committed to upholding the principles of effective corporate governance. For us, governance is about setting the right culture for all of those who work for or with Smartway to promote the long term success of the company in accordance with our own values and standards. Culture starts at the top. This means ensuring that we are well led, we are compliant with all of the regulatory, ethical and legal obligations, that our service is effective and that patients’ needs are met.


We are committed to operating our business in a sustainable manner across our entire operations. We recognise that, as we have a complex global supply chain, there are things that we can do to help end unfair and unlawful practices, promote equality and the environment, as well as address social justice and humanitarian issues.

Anti corruption & Slavery

We are committed to eliminating and preventing all forms of corruption, abuse and slavery from our global supply chain. We recognise that, because our supply chain spans jurisdictions with different views on acceptable business practices, we must do our bit to prevent these practices.

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